Eric Boettcher's Resume (Last updated February 28th 2008)

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Eric Boettcher
Federal Way, WA 98023

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OBJECTIVE
To obtain a position where I can share my knowledge, learn from others and continue to develop my skills and abilities.

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WORK EXPERIENCE

Sound Publishing
IT Specialist

January 2008 - Present
Kent, Washington
User support, PC/Macintosh maintenance, system installations.

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King County Publications, Ltd.
VP, Information Systems

December 2006 - December 2007
Kent, WA
In November 2006, King County Newspapers was sold to Black Press. Major re-organization of company included closing of daily.
  • In February 2007 I installed computers and trained users for all seven bi-weekly papers on Macintosh-based systems, making it possible to transition to twice-weekly publication within two weeks.
  • Over the course of 2007, the seven papers were relocated to individual offices and we started two new papers and purchased another. I managed the installation of new computers & networks, and retraining of staff on upgraded workflow and software for all nine locations as well as for the two weeklies.
  • Redesigned Reporter newspapers and created design guide for paginators.

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Horvitz Newspapers/King County Journal Newspapers
Vice-President, Information Systems

December 2001 - November, 2006
Bellevue/Kent, Washington
Promoted from Director to Vice-President in December, 2001. Managed staff of 6 to provide user support and system maintenance for 2 daily, 2 weekly and 7 bi-monthly publications.

  • In 2006 worked with vendor to out-source hosting of websites for 3 daily newspapers in Horvitz group. Worked with management team to determine desired features of sites, designed structure and graphics for sites and configured workflow and trained users on content management.
  • In 2004 was project manager for consolidation of operations. Managed $1.5 million project to consolidate staff from Bellevue production facility into existing Kent facility. Controlled all aspects of project from designing building remodel, space planning, furniture purchase and move coordination.
  • In 2002 designed and outsourced development of database marketing system that tied to our existing circulation management system, allowing us to create direct-mail and telemarketing campaigns.
  • In 2001, designed web-based system to put customer invoices accessible online, making it possible for users to reference and print or email invoices - replacing previous system of printed invoices placed in binders and kept in accounting dept. This made it not only easier for internal staff and the customer, it also saved thousands every year in paper.

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Horvitz Newspapers-Journal American/Eastside Journal
Director, Information Systems

March 1997 - December 2001
Bellevue, WA
Promoted from System Manager to IS Manager in March 1997. Managed staff of 4 to provide user support, system maintenance on Solaris, Novell, AIX, Windows and Macintosh desktops and servers.

  • In 2000-2001, worked as part of management team during design, construction and opening of new press facility; organized pre-press workflow and created systems to tie disparate pre-press systems together.
  • In 1999, managed Y2K upgrades of Atex Enterprise classified system including deployment of new servers and workstations
  • In 1998, installed new networking infrastructure to meet expanding needs

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Horvitz Newspapers-Journal American
Pre-press systems manager

March 1997 - December 1997
Bellevue, WA
Responsible for creating new production workflow; installation of OPI, new imagesetters, color management
  • Implemented new ad production file management system.
  • Managed Windows, Novell, Macintosh & Solaris servers; supported users on Windows and Macintosh PCs

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Persis Newspapers/Horvitz Newspapers -Journal American
Systems Specialist

August 1993 - March 1997
Bellevue, Washington
Responsible for user support and systems maintenance for a daily and two weekly newspapers using Novell, Windows, Macintosh systems.
  • In 1996, installed and trained users at two weekly newspapers on Macintosh-based editorial/pagination system

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Skagit Valley Publishing
Information Systems Manager

January 1989 - August 1993
Mount Vernon, WA
Overall responsibility to provide user support, maintain computer systems for a daily and two weekly newspapers.
  • In 1989 moved ad production from manual pasteup to desktop publishing, improving quality and decreasing turn-around time.
  • In 1990, installed new classified order-entry system.
  • In 1993, moved entire production workflow to electronic publishing, from photo to page makeup, completely paginating entire newspaper.

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SKILLS
- Strong written and verbal communication skills. I enjoy taking complex technical concepts and making them clear to non-technical people.
- Excellent training skills. I have trained users on everything from Macintosh OS 7 and Windows 3.11 to Mac OS X, Linux and networking.
- Strong project management and budgeting skills, with a goal of reaching PMI certification.
- A technical generalist, with knowledge of electronic publishing, web publishing, graphic design, local and wide-area networking, Macintosh, Windows, Unix/Linux, database management and project management

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